Reschedule or Cancel PMP Certification Exam Appointment

What happens if you have scheduled the PMP exam, and when the time comes, you have to cancel or reschedule due to an emergency.

I regularly receive many emails where aspirants ask me if they can change their PMP exam appointment.

Yes, you can reschedule your PMP certification exam appointment two days before the date. You will have to pay 70 USD to the PMI to change your exam date 30 days before your scheduled time, but doing so within two days of the exam will forfeit your full exam fee.

However, if you give more than 30 days’ notice, you can reschedule your exam for free.

A similar rule applies to cancellation.

You will not be charged if you cancel the exam appointment 30 days before your scheduled date. They will charge you a 70 USD fee if you cancel within 30 days. 

The PMI will take your whole fee if you cancel within two days of the exam. In this case, you will have to pay the PMI again when you decide to take the exam the next time.

According to the PMI, you can reschedule or cancel your exam at any time, as long as you do so more than two full calendar days before your exam appointment. However, a 70 USD fee will be charged to you if you reschedule or cancel within 30 days. If you wait until you are within two days of your exam appointment, you will not be able to reschedule or cancel your exam, and you will forfeit the entire exam fee.

Therefore, double-check that you will not need to change or cancel before making an appointment; otherwise, you have to pay a 70 USD fee to the PMI.

Extenuating Circumstances

You will be allowed to reschedule or cancel the exam within 30 days if you are unable to attend the exam or you must cancel or reschedule due to any extenuating circumstances such as a medical emergency, natural disaster, or death in the family.

However, you will have to contact the PMI with supporting documents, and they will decide to on a case-by-case basis.

Summary

You can reschedule or cancel the exam, but you may have to pay a fee, or forfeit the amount paid, depending on when you do so. I would not advise you to cancel or reschedule unless you have a valid reason. Decide on your exam date, prepare well, and pass the exam. Rescheduling too many times can demoralize you and take away your interest in the PMP certificate.

Have you rescheduled or cancelled your PMP exam appointment? If yes, please share your experience with us in the comments section.

PMP Question Bank

This is the most popular Question Bank for the PMP Exam. To date, this PMP Question Bank has helped over 10,000 PMP aspirants pass the PMP exam. 

__CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"62516":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"62516":{"val":"rgb(59, 60, 61)"}},"gradients":[]}}]}__CONFIG_colors_palette__
More Details

PMP Formula Guide

This is the most popular Formula Guide for the PMP Exam. If you face difficulty with attempting mathematical questions for the PMP exam.

__CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"62516":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"62516":{"val":"rgb(59, 60, 61)"}},"gradients":[]}}]}__CONFIG_colors_palette__
More Details


Recommended Reading


Speak Your Mind

  • I have canceled my exam and will now be outside my eligibility, will I be able to use the credit from cancelling towards the fee when I re-apply?

  • Hello Dears,

    My eligibility period will end by 31st of March, 2019. Is it possible to book a seat in March and then reschedule it till end of April, 2019?

    Thanks is advance for your kind response.

    • Hello Nasrullah, if you need an extension, contact PMI customer care. Usually they give a three months extension.

      Just explain them your case and tell them why you need an extension.

  • I have schedule my exam for 7th Feb before 30 Days of exam, But when I am trying to reschedule it, it is not showing me future dates. I already dropped mail to Customer care .. I tried to reschedule from different laptops but same issue.

    Any thoughts on this. I have rescheduled it earlier as well but this times dates are not showing.

    • Hello Anju, only PMI customer care would be able to help you here. As you have contacted them, I hope it would have been solved by now.

  • I have cancelled my exams with in 30 days and paid 70$ fee but i was still allowed to schedule my exam and i have scheduled it without paying the fee(405$). Was my order cancelled or that amount was used to schedule the exam?

  • I have scheduled my test on 2nd Feb 2019. Currently I want to re-schedule my test on April’19. My PMI membership will end on 4th Feb 2019. Today is 12/17/2018. I have 40 plus days for my exam.
    So scheduling exam on April ’19 , cost will it be the 70$ or more. should I entitle to get the membership discount or not?

  • I have rescheduled my exam twice but now I think am still not ready to give it a shot; I need to study more. Can I cancel and get a full refund since I still have over 40 days before the exam date.

  • I was scheduled for the PMP test on 21st March 2018 at 1:30 pm est. But around 12:49 p.m. , I thought for rescheduling the test and went and selected reschedule test option from PMI, since it is more than 48 hours of the test…I was hoping I will be able to reschule with $70 change fee, But It cancelled the test , But I did not get the reschedule option .

    when I went and confirmed the cancellation, it was more than 48 hours from the time of the test. Please let me know if I can reschedule the test and will I get the refund of minus 70 to rescheule the test.

    • One minute is too less to go for this type of action. I think during the processing the sixty seconds might have crossed. I suggest you contact PMI customer care for more information.

  • hello,

    i want to cancel my pmp exam i schedule it on 20/3/2018 but when i open the link of cancellation they required $70 , how and i think they will refund $205 , can you help me please pay this fees firstly or it will be deducted from exam fees?

  • Hi,
    I have cancelled my exam on 11th Mar 2018 for exam scheduled on 23rd March (within 30days period). I got charged with USD 70 on my credit card. can you please let me know how much amount will be refunded to me and by what time.
    Where will be the refund gets credited, on my credit card or do they need my bank account details?

    Thanks

    • The PMP handbook says 100 USD should be deducted. I think there is some change and they did not update it.

      Anyway, wait for a few days and if it does not return, you can contact PMI customer care.

      It will automatically comeback to your account, you don’t have to provide any details.

  • Hi, I have cancelled my PMP exam on 15th Feb 2018 for exam on 20th March in prometric site but till now (20th Feb) it is showing as scheduled in PMI site.I have also received cancellation confirmation email from prometric.

    Does it mean my exam schedule is still active and has not cancelled.

  • Hi, it is only mentioned if you cancel or reschedule the exam within 30 days. What if you have more time, will you still pay a fee?

    Thank you!

  • Hi , I cancelled my exam and trying to schedule for another day, however I cannot find that option available. Could you please guide on how to go about it.

  • Hi, I cancelled my exam. but now need to schedule one again. I couldnt find it anywhere on their website what the process was. What do i need to do to reschedule my exam after cancelling it?

  • Hi,

    I have scheduled my test on 20 th Dec’17. Currently I want to re-schedule my test on Jan’18. My PMI membership will end on 31st Dec’17. So scheduling exam on Jan’18 , cost will it be the only 70$ or more. should I entitle to get the membership discount or not?

  • There’s a major storm up and down the North East right now… My flight home was canceled (as was the flight before and the flight after) and there are no more flights available tomorrow morning – I will not be near the NYC location to take my scheduled exam tomorrow – can I still take the exam in a different prometric test center (where I am now, i.e. Buffalo, NY)?

  • Hi Team,

    My eligibility expires on 25 June 2018. On 6th August I gave my first attempt and unfortunately did not pass the exam. On 4 Oct 2017 I made payment again for second attempt, however I did not book any schedule as I was planning to do it next day. On 5 October 2017(which was next day) I realised I won’t be able to give exam because of my personal circumstances. I haven’t schedule any exam however I have made the payment. Now I want to cancel it. So do I need to book a schedule first and then cancel it? and Will I get the full refund ?

  • Hi,

    Iam currently in Australia and will be leaving back to India in Feb 1st week 2013. Can I schedule the exam in Australia and if I was unable to take the exam before my stay in Australia, can I go back to India and take the exam. Are there any charges for address or location change.

    Regards
    Suresh

    • Hello Suresh,

      I am not sure but since you are scheduling your PMP exam in Australia and you may want to give it in India, PMI may ask you to pay the $70 fee because you are not giving the exam at center you chosen earlier.

      However, I think since your question is not specifically answered in the PMP Handbook, you must contact the PMI for exact answer and also let us know about the outcome.

  • {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}

    Recommended Resources

    Use these resources for your PMP certification exam preparation and pass the exam with minimal effort.

    __CONFIG_group_edit__{"jv80vv8f":{"name":"All Image(s)","singular":"-- Image %s"},"jv812jsg":{"name":"All Title(s)","singular":"-- Text %s"},"jv812qp8":{"name":"All Name(s)","singular":"-- Text %s"},"jv812zdt":{"name":"All Divider(s)","singular":"-- Divider %s"},"jv813402":{"name":"All Paragraph(s)","singular":"-- Text %s"},"jv813af5":{"name":"All Button(s)","singular":"-- Button %s"},"jv813f5t":{"name":"All Content Box(s)","singular":"-- Content Box %s"},"jv813k1c":{"name":"All Column(s)","singular":"-- Column %s"}}__CONFIG_group_edit__
    __CONFIG_local_colors__{"colors":{"c85e2":"Button ","f242c":"Border"},"gradients":{}}__CONFIG_local_colors__

    The PMP Training Program


    The PMI approved 35 contact hours training program that is 100% online, affordable, and help you prepare the PMP exam.

    __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"3e1f8":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"3e1f8":{"val":"rgb(255, 255, 255)","hsl":{"h":210,"s":0.01,"l":0.99}}},"gradients":[]},"original":{"colors":{"3e1f8":{"val":"rgb(19, 114, 211)","hsl":{"h":210,"s":0.83,"l":0.45}}},"gradients":[]}}]}__CONFIG_colors_palette__
    Read More

    The PMP Exam Preparation Tool


    A PMP exam preparation course, that is 100% online and provide you everything you need to pass the PMP exam.

    __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"3e1f8":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"3e1f8":{"val":"rgb(255, 255, 255)","hsl":{"h":210,"s":0.01,"l":0.99}}},"gradients":[]},"original":{"colors":{"3e1f8":{"val":"rgb(19, 114, 211)","hsl":{"h":210,"s":0.83,"l":0.45}}},"gradients":[]}}]}__CONFIG_colors_palette__
    Read More
    >