Congratulations, you passed the Project Management Professional (PMP) exam! But what happens after? Many aspirants ask, “When will I get my certificate?”
Here’s the usual sequence:
- You receive a “Congratulations” screen and email from PMI.
- You gain access to your PMI certification account.
- You may download your certificate as a PDF. (Policies vary.)
- You may receive a printed certificate—but only if PMI still mails them for your region.
Historically, many professionals reported shipping in 4-8 weeks. For example: “I received mine in three weeks.”
But as we’ll see below, the policy has evolved.
Printed Certificate: Does PMI Still Mail One?
For years, the answer was yes: PMI indicated candidates “will receive your certificate package within eight weeks” after passing.
However, current documentation says:
- PMI’s Certification Handbook states: “You may download a digital version of your certificate.”
- Forum discussions from candidates report that PMI “discontinued sending hard copies of the certificates to candidates.”
Key takeaways for you:
- A printed certificate may no longer be available, or PMI may only ship on special request or in certain countries.
- If you did not receive a package after 8–10 weeks, check your PMI account for a PDF download and digital badge.
Digital Certificate & Badge: Your Instant Verification
Since PMI emphasizes digital credentials, let’s review what you can get now:
- After passing, log in to your certification account and download the PDF certificate.
- Within 1-2 business days, you will receive an email from Credly to claim your digital badge.
- You can share this badge on LinkedIn, add it to your email signature, or print a copy (though it may not have PMI’s official foil seal).
- Employers can verify your certification via PMI’s online Certification Registry.
Why this matters:
- Instant verification adds value in hiring and compliance.
- The digital badge is considered current and valid.
- A PDF certificate or badge often fulfills HR or regulatory proof—even if printed mailing is unavailable.
Step-by-Step: How to Order Your PMP Certificate Hard Copy
Ordering is simple through PMI’s online portal. Follow these steps to obtain your physical PMP certification quickly.
- Log In to Your PMI Account. Visit PMI.org and sign in using your PMI ID and password. New to the platform? Create an account during exam registration—it’s the hub for all cert management.
- Navigate to Your Certification Dashboard. From the top menu, select “Certifications” > “Manage Your Certification.” Here, you’ll see your digital certificate and status. Look for the “Documents” or “Replacement Items” section.
- Select Hard Copy Request. Click “Order Replacement Certificate” (even for first-time prints—PMI treats initial the same). Choose “Wall Certificate” for the official 8.5×11-inch version on premium stock.
- Review and Pay. Enter shipping details. Costs are as follows: for PMI Members, $25 (includes standard shipping); for Non-Members, $35. Expedited shipping adds $15–$20. Pay via credit card—expect an email receipt instantly.
- Track Your Order. PMI emails a tracking number within 24 hours. Delivery takes 4–6 weeks standard (up to 8 in peak seasons like Q1). International? Factor in customs (2–4 extra weeks).
Stuck? Contact PMI support at [email protected] or +1-610-662-9100. They resolved 95% of queries within 48 hours in 2024, per their annual report.
Cost Breakdown and Budget Tips
Budgeting for extras like this keeps surprises at bay. Here’s a quick table:
| Item | Member Cost | Non-Member Cost | Notes |
| Hard Copy Certificate | $25 | $35 | Includes basic shipping to the U.S./Canada |
| Expedited Shipping | +$15 | +$15 | 2–3 week delivery |
| International Surcharge | +$10–$20 | +$10–$20 | Varies by region |
| Framing (Optional) | $50+ | $50+ | Third-party, e.g., via Amazon |
Total for U.S. members: ~$25–$40. Save by bundling with membership renewal—PMI offers 10% off cert products for renewals.
Common Challenges and How to Overcome Them
Delays happen, but preparation helps.
- Lost Digital Access? Reset via PMI’s self-service tool—no fee.
- Address Changes? Update your profile 48 hours pre-order to avoid reships ($10 fee).
- Quality Issues? PMI’s prints use archival ink (fade-resistant 50+ years), but inspect upon arrival—returns are free within 30 days.
Real Example: Sarah, a PMP from Texas, waited 7 weeks due to holidays, but used the time to earn PDUs via PMI’s free e-learning library.
FAQ
Q1. Will I always get a printed PMP certificate now?
No—PMI’s handbook says you may download a digital certificate, and forums suggest shipping of prints is largely discontinued.
Q2. Can I still display a printed version on my wall?
Yes—print your PDF or badge image on quality paper. If you need PMI’s foil seal, contact PMI to request a physical copy (may incur cost).
Q3. What if my name is wrong on the certificate?
Contact PMI immediately via your certification portal to request a name correction. Do not order a print until the correction is done.
Q4. How do I verify my badge?
Accept your Credly badge via email, then use the badge link to share. Employers can click the badge to verify authenticity.
Q5. I haven’t received anything. What now?
Follow the steps in section 4 above. Make sure eligibility and account info are complete. If necessary, request a replacement via PMI support.
Summary
While the printed certificate used to be standard, PMI now emphasizes digital formats (PDF certificate + digital badge). If you didn’t get a printed copy within 8–10 weeks, don’t panic—check for your PDF and claim your badge. If you must have a physical certificate, contact PMI to explore ordering one.
Take Action Today:

I am Mohammad Fahad Usmani, B.E. PMP, PMI-RMP. I have been blogging on project management topics since 2011. To date, thousands of professionals have passed the PMP exam using my resources.

Hi,
I gave the exam on 4th Feb2021, I saw congratulations on screen u passed the exam and i check the exam score report as pass. I haven’t received any mail from PMI. Please let how to download the soft copy of the certificate
Are you located in the US or non-US country?
Hello George, I live in Kuwait.
Its been 4 weeks from the day I passed my PMP exam and there is no news from PMI on the hard copy certificate. Today I contacted PMI and they informed that hard copies of PMP certificates are not distributed any more due to COVID 19. The reason they told seems quite weird to me. Surface mails are are circulating throughout the world without any effect due to the pandemic.
Hello Atif, you can download your certificate from your PMI account. It is not an issue. Make sure your name is appearing on the PMI certification registry.
Hi Atif,
Did you get your certificate? Have you received any mail from PMI ? do you know, how we can download a soft copy of the certificate?
Hello,
I passed the exam last Wednesday 1/7/2020. I saw congratulations on screen u passed the exam and i check the exam score report, but until now i did not received any No official email from PMI about that, i want to know how can i download the PMP certificate fro the PMI site ? where can i found it ?
Thanks
Same situation here,
Today is 8th but nothing received yet!
Hello ABS,
Did you receive the email?
Did you receive the PMI’s congratulatory email?
Did you receive the email?
You can see your result from the Pearson VUE site.
I want to ask if pmi email the certificate in advance along with congratulations email. Or I have to wait for original one only.
Hello Ahmad,
Once you receive the congratulatory message form PMI, you can download a softcopy of your certificate from the PMI site. You will receive a hard copy of it within 4 to 8 weeks of passing the PMP exam.
Hello
I passed the exam last Wednesday. I saw congratulations on screen u passed the exam. No official email yet and status on pmi website is still ‘exam scheduled’. Is this normal? I was expecting an email!
Thanks
i also have not received it. three weeks have passed.
does anyone tell me if we can track it from any where.
i cannot locate in their website.
Wait for one more week and then contact PMI customer care.
I got mine 10 weeks after passing my exam by normal mail.
It took long.
Thanks a lot for this article.
You are welcome Baba Toure.
Hi,
It has been six months but I have not received my PMP certificate. The customer care executive has told me that I’ll receive in 4-8 weeks duration, till date I have not received it. After completion of the mentioned time, I again contacted them and they said the same thing and also told me to use my online copy as a proof of my certification. Is there any way that expedite it? Is there any person whom should contact in this regard apart from the customer care people?
Regards,
Preiti
Hello Preiti,
I think your certificate is lost somewhere during the transportation.
I suggest you apply for a new certificate assuming that your old certificate is lost.
Dear Fahad,
Could you please tell me the procedure to apply for a new certificate.
I mean whom to contact ? Prometric or PMI ?
Can you please tell me the email address or the procedure ..
Thanks in advance for your response.
Regards,
Prashast.
I searched into my PMI account, but did not find any option for it. I suggest you contact PMI customer care directly.
Address is as follows:
Global Operations Center
14 Campus Boulevard
Newtown Square, PA 19073-3299 USA
E-mail: [email protected] (preferred method)
Toll number: +1-610-356-4600
Toll free number: 1-855-746-4849