Corrective Action: Definition, Meaning, Template & Examples

Corrective Action: Definition, Meaning, Template & Examples

Definition: Corrective action can be defined as an intentional activity that realigns the performance of the work with the approved plan. In quality management, corrective action is a future response to the defect repair process. This forward-looking next step ensures that the error will not occur again. For example, let’s say you find some defective…

What is Six Sigma in Project Management?
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What is Six Sigma in Project Management?

Six Sigma is a quality management methodology used to reduce defects and maintain consistency in products.

Six Sigma is mentioned in the PMBOK Guide and included in the PMP Exam Content Outline, so you will see questions on this topic on your exam.

I see that many PMP exam reference books do not discuss this methodology. This is an important concept and you should know it.

Scatter Diagram (Correlation Chart): A Guide with Examples
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Scatter Diagram (Correlation Chart): A Guide with Examples

A scatter diagram is one of the seven basic tools of quality, but many professionals find it to be a difficult concept.

Other charts use lines or bars to show data, while a scatter diagram uses dots. This may be confusing, but it is often easier to understand than lines and bars.

In this blog post, I will explain the scatter diagram.

A scatter plot, scatter graph, and correlation chart are other names for a scatter diagram.

Fishbone Diagram (Cause and Effect, or Ishikawa Diagram): Example and Template
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Fishbone Diagram (Cause and Effect, or Ishikawa Diagram): Example and Template

The fishbone diagram is one of the seven basic quality control tools. Though all these tools have their importance, the fishbone diagram is distinct.

In Six Sigma, you use it in the “Analyze” phase of DMAIC. DMAIC stands for define, measure, analyze, improve, and control.

This diagram got the name Ishikawa because Japanese professor Kaoru Ishikawa developed it in 1960. Mr. Ishikawa was a famous expert in quality management.

Control Chart versus Run Chart
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Control Chart versus Run Chart

In this blog post, we will discuss the control chart and the run chart. This is a request from Umasankar Natarajan, who is a visitor to my blog and asked me to write about the seven basic quality control tools.

Although a run chart is not one of these basic quality control tools, knowing it will help you understand the control chart.

Control charts and run charts are essential tools in quality management that help you identify trends or errors in the product or the process. These charts let you know:

Verification vs Validation
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Verification vs Validation

Validation and verification are two important terms in project management; they seem very similar, and it’s easy to get them confused.

These are important concepts and any PMP aspirants needs to understand them well. I will explain these terms fully, so you will have a better understanding of them when you finish this blog post.

This topic is not very important from the PMP exam point of view. However, as a project manager, you must know the difference between these terms.

Precision Vs Accuracy

Precision Vs Accuracy

Today we will distinguish two quality management terms: precision vs accuracy. Most professionals misunderstand the difference between these two terms. Precision and accuracy are often assumed to be synonyms of each other, which is incorrect. It’s easy to confuse the two; in fact, I was once unaware of the difference between accuracy and precision. I…

Quality Assurance vs Quality Control (QA Vs QC)
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Quality Assurance vs Quality Control (QA Vs QC)

Quality assurance and quality control are most important processes for any project, as the project’s success depends on these processes.

Every project has a quality control section to take care of these functions. The quality assurance function usually stays with the organization and the quality control section has to communicate with the organization to coordinate between these two processes.

Since these processes are connected and work in coordination, many professionals, especially those working in small and medium sized organizations, do not understand their differences.

This reminds me of one interaction when I was in my ISO 9001 training course a few years back. I met with many professionals involved in quality management. These people were all from different backgrounds and were working in various fields.

A Short Guide on The Seven Basic Quality Tools

A Short Guide on The Seven Basic Quality Tools

Today we will discuss the seven basic quality tools. Quality is a commonly used term in all industries, including project management, operational management, business management, production, customer service, etc.  Quality gained prominence in Japan when Toyota moved up the ladder of growth by following quality standards. Over time, quality became synonymous with Toyota.  You can…