Groove.cm Review (2024): Stay Away From This Sales Funnel Platform

Today, I will provide you with my Groove.cm review.

Groove.cm is the newest sales funnel, marketing automation, and CRM platform, focusing on providing affordable all-in-one software that allows people to run the entire business.

Groove.cm claims to replace several services that businesses use separately. It claims to help people save thousands of dollars every month. 

Groove.cm Review

In my Groove.cm review, I will cover everything Groove.cm does. However, my focus will be on its customer relationship management and support, as they are the backbone of an online business.

What is Groove.cm?

Groove.cm is an all-in-one sales funnel software with features that help businesses increase their marketing and CRM operations. It provides functionalities like option forms, landing page designs, page templates, a ticketing system, and more.

This helps businesses increase sales, engage visitors, collect leads, and provide after-sales servicing. Furthermore, it claims to be one of the fastest-growing platforms in the market currently.

However, before we discuss its feature, let me share my experience with GrooveFunnels. 

Let’s first talk about Groove.cm support.

Groove.cm Support

I believe that GrooveFunnels support has disappeared.

For a few Groove users and myself, GrooveFunnels support is inactive.

GrooveFunnels claims to be the best funnel platform and offers several support options. 

They promise to offer the best customer service for small business owners, but from my experience, GrooveFunnels support is the worst – well, at the moment. 

Groove.cm support could be better, and several Groove.cm users have made reports regarding ignored support tickets. 

Groove.cm promises several support options on its website. These include email, Facebook (and the Groove.cm Facebook group), and live chat.

But how effective is this support?

Currently, the Groove.cm support is poor, and I have facts to support it.

I have been a Groove.cm lifetime platinum member and an affiliate for some time now, but here is why I think Groove.cm support is unprofessional.

Why Groove.cm Support is Poor!

Let’s look at the Groove.cm email support.

You can use two email addresses to reach Groove.cm support. One is for general support, and the other is for affiliates. These two emails are [email protected] and [email protected].

I tried reaching out many times but have yet to receive a reply in months. 

Groove.cm Email Support – No Replies in Weeks!

As a digital platform, email support should be 24/7. In addition, 90% of Americans consider email support to decide whether to continue business with a brand. 

Thus, support for a brand like Groove.cm should be top-notch.

Here is my experience with Groove.cm email support as a Lifetime Platinum Member.

To begin with, I tried reaching out through their support email.

I have several sales as a Groove.cm affiliate and have been waiting for payment for several months. When I asked for payment, they paid 160 USD as a prize and said I would receive my commission soon. Below is their most recent response to me.

And after the above emails, they ([email protected], and [email protected]) stopped responding to me entirely :(

I sent this email on the 19th of September.

After waiting for four days for a response from Groove.cm support, I reached out again on the 23rd of September.

After five working days, with no response from the affiliate or general Groove.cm support, I sent a few more follow-up queries. Here:

And these, too (after two more days with zero replies from anyone):

That is more than a week without a reply from their affiliate support and general support emails. 

Since I received no responses to my query emails, I reached out via  Groove.cm Facebook Group. 

How did the Groove.cm Facebook support go?

Let’s look at the Groove.cm Facebook Support and the Facebook Group Community.

Groove.cm Facebook & Facebook Groups

The Groove.cm Facebook Group does not allow users to post. Instead, they moderate each post in the Facebook group. 

That may be a turn-off for most Groove.cm users. A Facebook group ought to be a community where Groove.cm users can interact, share experiences, wins, and challenges, and get support from other users.

I tried posting messages about my support ticket and emails in the Facebook group, but moderators blocked my message and did not allow it to be posted.

In the past, I have seen some posts where users were frustrated with Groove support and mentioned that they were not responding to their support requests and were lost. However, I did not find such posts when I searched for them later. I believe the moderators deleted those messages later. 

I then took a step to contact some of the employees privately (DMs). I sent Facebook private messages to:

1. The Facebook Group Moderator
2. The CEO of Groove (Mike Filsaime)
3. Other relevant employees

This is Sancia Sprott, a top Groove.cm employee (Marketing Operations Manager):

Unfortunately, there was no response from Groove.cm’s Marketing Operations Manager.

I then tried reaching out to David Lemon from Groove.cm. 

If you are a Groove.cm user,  you know David is in charge of training and conducts most Groove.cm webinars.

No response!

Since I did not receive any message(s) back, so I decided to send a private message to Groove CEO Mike Filsaime:

And guess what?

I am still waiting to receive a single reply to these complaints.  

For a Lifetime Platinum Member of Groove.cm, this support is poor, and I rate it  0/5 stars.

Based on my experience with Groove.cm, I would not recommend anyone join this platform.

So what are the Groove.cm alternatives?

Groove.cm Alternatives

At present, we have four alternatives to Groove.cm:

1. Systeme.io
2. Simvoly
3. Kartra
4. ClickFunnels

#1. Systeme.io

Systeme.io is a feature-rich, relatively new, and modern sales funnel platform.

In addition, its paid plans are affordable and offer a free plan. 

If you are looking for an affordable sales funnel platform, system.io could be a good choice.

Click here to visit Systeme.io

Read my systeme.io review

#2. Simvoly

Simvoly is an affordable and stable sales funnel builder and CRM tool for small and medium businesses. You can use it instead of Groove.cm.

Furthermore, if you compare Simvoly with Groove.cm, Simvoly is easy to use.

Currently, they have over 20,000 users worldwide.

Click here to try Simvoly

Read my Simvoly reivew

#3. Kartra

This is a modern platform with solid support and great features. I have used Kartra and can vouch for it.

It is an easy-to-use platform, and support is great. I do not remember seeing complaints from any users regarding Kartra’s support.

So, if you are looking for a sales funnel platform, I recommend trying Kartra.

Click here to visit Kartra

Read my Kartra Review

Now, let’s come back to the Groove.cm feature review.

#4. ClickFunnels

ClickFunnels is the oldest sales funnel platform and provides several decent features. It is a robust platform.

I have used two sales funnel platforms, Groove.cm and Kartra, and have seen comments from many users who migrated from ClickFunnels.

This platform has some support issues, but not as bad as Groove.cm.

They respond to users’ queries, but if the problem is complex, they have trouble solving it.

In such cases, I would not recommend you join this platform.

Click here to visit ClickFunnels

Now, let us review the features of Groove.cm.

Key Features of Groove.cm

Now, let’s discuss the key features of Groove.cm

Groove.cm has several CRM tools that help businesses store lead information, enhance sales and revenue opportunities, manage marketing campaigns, and record after-sales service issues. 

This helps the business increase sales and revenue, leading to effective customer engagement and satisfaction. 

The CRM tools offered by Groove are listed below.

#1. GroovePages

GroovePages is a website, sales funnel, and landing page builder with several features that make the building process seamless. It has a drag-and-drop editor, pop-ups, progress bars, free hosting, wireframe blocks, customizations, and more. 

It is suited for online marketers because it has all the features you need to build your product/business page.

It helps businesses create professional-looking landing pages, websites, and funnels.

I have used GroovePages and found it buggy. Even after a few years, it has yet to be stable. 

Groove.cm claims GroovePages to be the fastest. So, let’s check the speed for pages built with GroovePages.

I have created a test site with GroovePages to test the speed. I used all default settings.

Here are the results.

On mobile, I got 63 out of 100. I have used the same test with Generate Press and Cadence themes on Bluehost, and HostGator shared hosting and got above 95.

So,  the pages built with GroovePages are not fast on mobile.

Now, let’s look at the performance on the desktop.

On the desktop, the score is 87.

Note that I got 100 for Generate press and cadence theme on shared hosting.

So, I would say, Groove.cm premium hosting is poor than the shared hosting of BlueHost and HostGator.

Now, let’s see the GroovePages features in free and paid versions.

The free version includes:

• One project sites
• One custom domains
• Free hosting
• 25 pages hosting
• One funnel
• One funnel template
• Premium blocks
• Wireframes blocks
• GrooveSell
• GrooveAffiliate
• GrooveMail
• Five video uploads

The free offer is available forever. So, I recommend you create a free account to test Groove.cm features.

Click here to claim your lifetime free account.

The paid version includes all the above features, plus:

• Split testing
• Importing web pages
• Importing funnels
• Analytics
• Team members
• Sharing funnels
• Email leads, cart abandoners, and customers 
• Unlimited pages, page sites, websites, funnels, bandwidth, pop-ups, elements, royalty-free images
• Free SSL certificates
• New templates every day
• Full growing funnels template
• Unlimited team members
• Agency feature
• No site branding 
• Unlimited custom domains

Read GroovePages review.

#2. GrooveMail

GrooveMail is another Groove.cm tool that helps you in email marketing, servicing, and automation. For example, you can gather the contact information of all your customers and send them emails. 

GrooveMail has many email marketing features, such as forms with custom fields, managing email leads, suppressions with GrooveMail forms, and email and SMS campaigns based on segments, tags, lists, etc. 

You can also turn on marketing automation based on your customers’ behaviors and enhance their experience on your website. For example, you can get analytics and insights on your email list, leads, broadcasts, and email sequences. 

Here is everything you get in the free GrooveMail version:

• 500 contacts
• 2,500 email sends per month

With a paid plan, you get the following:

With a paid plan, you get the following:

• Multiple email lists
• Drag and drop email builder
• Personalised templates
• Advanced automated campaigns
• Built-in email deliverability and spam checker tools
• Personalization tags
• Over 500 integrations
• CRM features for digital and eCommerce marketers
• Segmentation features
• Conditional splits
• Import/export contacts
• Automatic email resending to increase open rates
• Built-in analytics and email tracker
• Built-in SMS marketing tools
• A/B testing

Click here to try the product now!

#3. GrooveSell

You can use this CRM tool as a digital sales platform that enhances the checkout experience for your user. When the checkout experience is simple, the chances of visitors turning into customers increase, leading to more significant sales and revenue. 

GrooveSell is a  tool that helps you sell your digital products, services, and subscriptions to customers. The GrooveSell handles everything from listing your products on the platform to affiliate management. 

GrooveSell allows you to create checkout pages with upsells, cross-sells, downsells, custom offerings, etc. 

GrooveSell is free with free Groove.cm on your account. This platform allows you to integrate your payment options without any hidden fees or charges. It also supports downsells, upsells, and cross-sells. In addition, it allows unlimited products and provides reporting and analysis. 

It enhances customer relationship management by providing them with multiple payment options. 

GrooveSell subscription offers

• Ability to sell digital and physical products, subscriptions, and services
• Customizable checkout pages and order bumps
• One-click upsells and downsells
• Multiple payment gateway integrations
• Built-in affiliate program
• Advanced analytics and reporting
• Built-in tax options
• Automated receipts and order confirmation emails

Read GrooveSell review.

#4. GrooveKart

GrooveKart aims to help businesses sell physical products to buyers. 

It has everything an online store requires, from converting templates to strong reviews and much more.

You can work with or without inventory. With its print-on-demand and drop-shipping capabilities, you can sell with no physical product.

The top features offered by GrooveKart are:

• Quick import from another platform to GrooveKart
• Pre-designed templates and themes for customizing your store design
• No coding knowledge required
• Plug-and-play solution 
• Can create upsells and downsells
• Customizations through GrooveKart studio
• Drag-and-drop editor
• Mobile-responsive store
• Built-in analytics and reporting
• Built-in affiliate program 
• 3rd-party integrations and connectivity with other GrooveApps.
• Integration with multiple payment gateways

Groove.cm intends to make GrooveKart an alternative to Shopify. However, GrooveKart is still not ready and is a buggy platform.

Click here to try the product now!

Read GrooveKart review.

#5.GrooveFunnels

GrooveFunnels is Groove.cm’s CRM tool, as it includes features concerning landing pages, websites, selling products online, sales funnels, and more. You can build an online store, sell products, and receive payment.

GrooveFunnels has over nineteen marketing tools that help you take your business to new heights. It creates professionally stunning funnels to grow your online business.

You can create funnels and websites, conduct webinars, email marketing, and manage your affiliations, all through a single software. This makes business management easy and quick.

Here is what GrooveFunnels’ basic free plan includes:

• One website
• One custom domains
• Five received shared funnels
• 25 import pages

The Groove paid platinum plan includes:

• Unlimited websites
• Unlimited custom domains
• Unlimited share funnels and received shared funnels
• Unlimited import pages

Click here to open your free Groove.cm account.

#6. GroovePay

GroovePay allows easy, fast, and secure digital payments for eCommerce. It is a leading merchant solution for online and eCommerce businesses.

It provides customers with multiple payment options from across the globe. 

It includes integrations with several platforms like NMI and authorize.net. 

GroovePay only charges a payer 2.85% per transaction, which is substantially less than other merchant providers.

The following are GroovePay’s offerings:

• Zero application fees
• No monthly statement fees
• No PCI fees
• No annual fees
• No cancellation fees
• No minimum monthly processing fee
• Flat rate pricing only
• The lowest flat rate offered per transaction
• The lowest flat rate offered for debit card transaction
• No long-term contracts
• Fat deposits
• 24/7 support availability 
• Enables selling to the global market 
• No Gateway Fees
• No holdbacks
• No reserves
• Domestic banks
• Next day deposits

Click here to try the product now!

To use GroovePay, you need approval from Groove.cm, which can take several weeks. Many members in the Groove.cm Facebook group often complains about the slow approval process; many never get an approval email. 

Other Features of Groove.cm

#1. Custom Domains

Groove.cm offers unlimited custom domains (paid plan) for your website and online business that best fits your business. Initially, you were required to create an account with Cloudflare and connect with Groove.cm.

However, now you can directly connect your site with a domain registrar. No middleman is required.

The custom domain shows you are serious about your business and increases buyers’ trust.

#2. Unlimited Hosting and Bandwidth

Groove.cm offers unlimited hosting and bandwidth without paying even a single extra penny. So, the more your traffic grows, the more leads you can generate.

Unlike other hosting providers, Groove.cm does not charge you extra according to your traffic size.

This is a good feature of Groove.cm.

#3. Unlimited Funnel Pages

With Groove.cm pro plan, you can create unlimited funnels. These funnel pages help generate more leads and sales. Add as many pages as your business needs, and you can add more as your business grows.

The platform provides templates and a drag-and-drop builder to create upsell, downsell, cross-sell, landing pages, and more.

#4. 100+ Designs, Elements, Wireframes

The platform comes with over one hundred designs, blocks, elements, and wireframes that help enhance the quality of your pages. Generate more revenue and sales by developing your pages faster and easier through blocks that do not require coding. 

Add elements, wireframes, countdown timers, pop-ups, process bars, and more to add more life to your business page—the more attractive your page, the higher the lead generation.

#5. Affiliate Program

Groove.cm has an affiliate program. This helps you communicate with unlimited affiliates and manage them easily. Also, it includes promotional tools that help sell products easily and enable more affiliates to associate with your business. 

This helps maintain a healthy relationship between your affiliates and you, your customers, and the brand.

#6. Unlimited Products

This platform offers unlimited products, upsells, order bumps, and downsells with only one click. For example, it helps you sell as many products as your business owns without any maximum limit. 

Attract unlimited customers without worrying about additional costs, as it covers everything in your plan.

#7. Membership Site Builder

Through its site builder (Groove Member), you can create a membership site with Groove.cm within minutes. 

You can customize every element and attract as many people as possible to expand your business. 

The GrooveMember has improved its offerings to give its customers an enhanced course creation experience. But this is not on par with other competitions like Teachable, Thinkific, or Kajabi. If your requirements are basic, you can use Groove.cm membership site to sell courses.

#8. Video Marketing 

Groove.cm provides video marketing tools. For example, it allows you to edit and modify videos and add automation based on user behavior at a minimal cost. 

The following features we get to see in GrooveVideo:

• All-in-one video hosting and marketing platform
• Create and manage video playlists and channels
• Customizable video player and branding options
• Advanced video embedding options
• Built-in CTAs and clickable links
• Built-in video player security and privacy options
• Ability to add custom video thumbnails and captions
• Advanced video analytics and reporting

#9. 190 Pre-built Websites

Groove.cm consists of over 190 pre-built websites ready to be launched within minutes. You can edit the template per your needs, save your changes, and launch the website under your custom domain. 

It does not require you to have any coding knowledge, and you can install the website template in one single click. Creating a website is more challenging than creating WordPress, but after spending some time, you can build a website.

Groove.cm Pros and Cons

Pros

• It has a free plan
• It has a 30-day trial plan
• This is an all-in-one marketing platform
• It has a one-time payment plan
• It has a mobile app
• It has an academy to learn about the platform
• It has pre-designed page and email templates

Cons

• It has terrible support
• It gets so confusing and difficult to navigate
• The pricing pages are full of clickbait advertisements
• The free plan offers very minimal features

Groove Knowledge Base

Groove.cm often changes the platform’s layout and processes, which causes existing articles and video tutorials to be outdated. 

Groove’s knowledge base has a limited number of articles and video tutorials, and most of these are outdated.

Most tutorials are conversational webinars conducted by David Lemon. You will need to watch an hour-long webinar to get a little information.

I hope GrooveFunnels notices this section and provides short and to-the-point videos.

I have seen tutorials from ClickFunnels and Kartra; they are marvelous and fill you with in-depth marketing skills.

Click here to open your Groove.cm account

Groove.cm Pricing Plan 

Groove.cm is changing pricing often. Initially, they had a lifetime offer; then, they shifted to a monthly plan. Now, they again shifted to a lifetime plan. After reading this review, I do not know what pricing plan you will see. 

Groove.cm has various pricing plans that need an explanation, so let me help you here. 

As you can see in the above image, two pricing plans are:

1. Creator+ Plan: This comes at 42 USD per month, but if you subscribe annually, you can get it for 497 USD per year.

The Creator+ plan offers you the following:

• Unlimited Custom domains
• Unlimited pages hosting   
• Contacts – 10,000 contacts
• Multiple payment gateways   
• Page Funnels Sharing  
• Lower 5% Store Fee   
• Unlimited page templates   
• Unlimited email templates   
• Professional Drag-N-Drop Email Builder   
• Unlimited Video Players   
• Unlimited products and ecommerce stores   
• Unlimited Membership sites   
• Unlimited Professional marketing videos   
• Unlimited Blogs with Blogging platform   
• Third-Party Email Providers   
• Custom Embeds   
• Integrations   
• Can import leads   
• Can export data   
• Can Remove Site Branding with Groove.cm

2. Premium+ Plan: While writing this review, the display pricing was 299 USD monthly.

The Premium+ plan provides the below features:

• Unlimited contacts
• Unlimited email sends per month
• Unlimited Domains
• Unlimited gateways
• No store fees
• Unlimited membership sites
• Unlimited video players
• Unlimited blogs
• 40% affiliate commission
• 10% 2-tier commission
• Unlimited automated webinars
• Can import leads
• Can export data
• Can share site URLS
• Unlimited custom domains
• Unlimited pages hosting
• Unlimited Groove subdomains
• Unlimited share funnels
• Unlimited templates
• Unlimited integrations
• Unlimited products
• Unlimited ecommerce stores

Apart from the above two plans, there are three more plans that you should know:

1. Premium+ Lifetime Plan: This plan is available for a one-time payment of 2,497 USD, and you can own it for a lifetime. You can also pay 997 USD in three installments and have lifetime access to this plan.

You get the same set of features in the Lifetime plan that you get in the premium plan.

2. Start-up Plan: This is a trial plan that Groove gives you to test the platform. This plan gives access to features for a 30-day free trial.

You get access to the following features in the Start-up Plan:

• 500 contacts
• Unlimited Custom domains    
• Unlimited pages hosting    
• Multiple payment gateways    
• Can share the page funnels    
• Lower 5% Store Fee    
• Unlimited page templates    
• Unlimited email templates    
• Professional Drag-N-Drop Email Builder    
• Unlimited Video players    
• Unlimited products and eCommerce stores    
• Unlimited Membership sites    
• Unlimited Professional marketing videos    
• Unlimited Blogs with Blogging platform    
• Third-party Party Email Providers    
• Custom Embeds    
• Integrations    
• Can import leads    
• Can export data

3. Free Lite Plan: Yes, Groove also gives you a forever-free plan. As the plan is free, you get very limited features, or, I must say, you hardly get any useful features, which makes the free plan quite useless.

This is what the Groove has to say about the free plan.

Below are the features that you get in the Groove Free Lite Plan:

• 500 contacts
• OneCustom Domain
• One website
• 25 pages hosting
• Import Funnels
• Just 5 Video uploads
• Highest Store Fee: 10%

Conclusion 

Groove.cm is a feature-rich online software option for marketing and CRM-related purposes for any business. It has several products that help you reach out to your customers, generate more sales and revenue, and resolve any issues your customers may have after sales.

It also helps you build your website from scratch through its numerous templates and other features like countdown timers and elements that make it look more attractive in front of potential customers.

However, offering features is good, but the platform is useless without support. Your business will depend on it, and they will not respond to your message when you need support. This will affect your business, and your customers will be unhappy.

In such cases, I would not recommend you join this platform; instead, you can join Kartra or systeme.io, which are established and have a good support system.

I hope this Groove.cm review was useful.

But if you want to try out Groove.cm, click on the following link to subscribe to this platform for free.

Open Groove.cm free account.

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