PMP exam refund policy

Today I will explain to you the PMI refund policy.

An understanding of this policy will help you make an informed decision when you need to cancel the PMP exam and want a refund for any reason. 

Let’s dive in.

PMI Refund Policy

PMP exam refund policy

So, you have applied for the PMP exam, you’ve set your test date, and then life happens. You can no longer attend, and naturally, you want your money back. You need to know the PMP exam fee refund policy.

The PMI PMP exam fee refund policy says:

“To obtain a refund for the PMP credential, you must request PMI at least 30 days before the exam eligibility expiration date. PMI will retain a processing fee of 100 USD if you have not yet scheduled or taken the examination. Also, you can receive a refund, less a 100 USD processing fee, if you fail to meet audit requirements.

After the refund is processed, the application will be closed, and the eligibility period will no longer be valid. If a scheduled exam is canceled and rescheduled outside of 30 days from the date of purchase, up to 48 hours prior to the scheduled testing date, there is a rescheduling fee applied. Within 48 hours of the scheduled testing date, all fees and the ability to reschedule are forfeit.”

Therefore, if you have not yet scheduled the exam and you have over 30 days until your PMP exam eligibility expires, you can get your money back. However, the PMI will deduct a 100 USD fee.

If you failed the exam, did not show, or your eligibility period has expired, you will not get a refund. However, in the case of extenuating circumstances, you can receive a full refund.

Additionally, you will get your money back with a deduction of 100 USD if you fail the audit.

You will not get your money back in the following cases:

  • Your one-year eligibility period has expired, and you have not scheduled the exam.
  • You scheduled the exam but did not attend it, and you could not provide a proper reason to cancel or reschedule.
  • You failed the PMP exam.

Please review the PMP exam fee refund policy in the PMP Handbook for updated information.

If you have already scheduled the exam, a different rule applies. Please read my post on rescheduling or canceling the PMP exam.

Summary

You can get your money back if you have applied for the PMP exam. Take action 30 days before your eligibility expiration date. Note that after receiving the refund, your application will close and your eligibility will no longer be valid.

I hope now the PMI refund policy is clear.

Have you asked for a refund for your PMP exam? Please share your experience in the comments section.