Wrike Review

In this blog post, I will review Wrike, which is one of the most popular project management collaboration software platforms.

In this Wrike review, I will explain Wrike’s features and show you how it can be useful.

Wrike was founded in 2006, has offices in eight cities around the world and 2.3 million customers.

Wrike is a cloud-based project management and collaboration tool. Regardless of your organization’s size, you can use it for your team and organization and stay organized on tasks.

Using Wrike is easy, and after signing up, you can quickly deploy it  —  little time is needed for training or setup.

What’s Different About Wrike

Wrike takes a broader view of the team’s needs to organize and complete projects.

Wrike is not just tasks and Gantt charts; it is a complete work management tool. In addition to project management activities, it also supports the management of ongoing activities.

For example, all projects have some repetitive tasks like sending monthly newsletters. Since these activities are regular and can be independent of the project management activities, Wrike organizes them into folders rather than projects.

Key Features of Wrike

Now we will review some main features of Wrike.

Dashboards

wrike dashboard

You can create customized dashboards with pre-built widgets that include:

  • Project
  • Active tasks
  • Important (starred) tasks
  • To-do by day or week
  • Assigned to me tasks
  • Overdue tasks
  • My files

You can even create your own widgets and change the dashboard’s appearance. Wrike also has specialty dashboards, for example, risk dashboards.

Workload & Team Utilization

wrike workload and team utilization

In Wrike, you can assign the best person the task, and once the task is complete, the next task starts immediately. Wrike Workload improves efficiency and helps you use your resources efficiently.

Wrike Gantt Charts

wrike gantt chart

Wrike has Gantt charting, but they take it to a new level with features like timeline views, dynamic timelines, multi-project views, and data import from Microsoft Project and spreadsheets.

Wrike's Gantt chart view is interactive, meaning you can drag and drop items to change their duration or dependencies. Drag and drops are smooth, but sometimes re-ordering the tasks can be fussy and imprecise.

Document Editor

wrike document editor

Many other project management tools have only desktop applications for creating content and then collaborating manually, making workflow complicated and clashing with different versions of the same document.

Wrike provides a desktop editor that lets you work on Wrike files in the cloud. You can edit files on your computer, and Wrike takes care of everything. Everyone on your team will have the same latest updated file. With the Wrike Marketing package, you can use the entire Adobe Creative product suite. The editor is available for PC and Mac operating systems.

User Groups

wrike user group

Users are organized into groups. Every user is categorized into one of these five groups:

  1. 1
    Regular users have access to all of the Wrike functionality and can view other users’ tasks and other info.
  2. 2
    External users have the same capabilities as regular users but cannot see any user’s file who has not shared the data with them.
  3. 3
    Collaborators can participate in tasks but cannot create them or edit them.
  4. 4
    Invitation pending groups are those who you have added but have not accepted the invitation.
  5. 5
    Ungrouped cannot be included in any custom group or subgroup.

Wrike Resource

wrike resource

Here, you can visualize the project's resource needs and balance the team’s workload. Resource planning tools let you shift tasks based on available team members.

Wrike resources provide complete resource management for your project.

Time Tracking

wrike time tracking

Time tracking lets you see the time completion duration for all team members. If online logging is not possible, you can add it manually. This feature is useful for cross-team budget transferring.

Wrike’s time reporting is robust. You can set to receive alerts for certain events or actions.

Please note that Wrike has no invoicing or billing tools.

File Management

wrike file management

In Wrike, you can have many user groups with a lot of files that must be organized, tracked, and versioned. Wrike does a great job of keeping everything in order and easy to find.

Workflow

Wrike provides a standard workflow package organized by statuses. Each workflow has four groups: active, completed, deferred, and canceled.

If you are subscribed to the Enterprise Plan, you can create custom workflows.

Refer to the following video to create Wrike’s custom workflows.

Wrike’s Mobile App

Wrike offers an Apple IOS app and an Android app with the following features:

  • Mobile real-time collaboration
  • Creating tasks
  • Workflow participation
  • View and monitor projects
  • Report and document access
  • Enterprise level security
  • Offline mode for poor signal areas

So, if you are away from your PC, you can use the mobile app to keep work moving.

Advanced Capabilities

Now we will review a few advanced features of Wrike.

Wrike API

If your development team wants to extend the product or integrate it with other systems, they can use Wrike API. This lets you interact with webhooks for Folders, Accounts, and Spaces.

The full set of API documentation can be found here: https://developers.wrike.com/

Wrike Labs

Wrike takes user feedback seriously and uses it to improve its product. You can upvote user suggestions in the product feedback section of the Wrike Community area. Wrike will provide you with access to pre-release features for evaluation and suggested improvements.

You can log in to access the Lab features: https://www.wrike.com/labs/

Wrike Pricing Details

wrike pricing details

Wrike has four pricing plans:

Free Plan

You can have up to five users with unlimited collaborators and 2 GB space. Collaborators can view and contribute to tasks, but they cannot create or edit them. It’s a good plan for small workgroups to get started with project management.

The key omitted features are Gantt charts, task dependencies, time-tracking widget, sub-tasks, dashboards, etc. However, you get the following:

  • Board dashboard view
  • Granular task management
  • User file sharing
  • Real-time streams
  • Spreadsheet views
  • Starter integrations (Dropbox, Google Drive, Box, OneDrive)
  • Mobile apps
  • Cloud storage (same as integrations)
  • 2 GB of storage

Professional Plan

The Professional Plan is for 5 to 15 users. This plan has all the Free Plan’s features plus shareable dashboards, Gantt charts, Microsoft Excel integration, and other interactions. It comes with 15GB of storage.

The key features of this plan are:

  • Task and subtask management
  • Gantt chart
  • Advanced integrations (MS Project, Excel, RSS)
  • Shareable dashboards
  • Collaborators
  • Includes 5 GB workgroup storage
  • Includes 15 GB of video

Business Plan

Business plans can have a maximum of 200 seats. This plan has all the Professional Plan features plus templating, user groups, task time-tracking, Salesforce.com integration, and calendars. This plan has 500 GB of storage. 

The key features of this plan are:

  • Custom fields and custom workflows
  • Shareable real-time reports with notifications
  • Reporting templates
  • Analytics with graphical views
  • Request forms
  • Project and task approvals
  • Time tracking and calendars
  • User groups and permissions
  • Salesforce.com integration
  • Branded workspace
  • Includes 50 GB of workgroup storage & 15 GB of video

Enterprise Plan

The Wrike Enterprise plan is customized and tailored to your requirements. You can add security requirements and bring them in conformance with your organization's policies.

This plan has the following features:

  • Advanced integrations and security
  • Active directory
  • SAML 2.0
  • SAML 2.0 Single Sign-On
  • Two-factor authentication
  • Improved password, user access, and admin policies
  • Audit reports by user
  • Network access and compliance policies
  • Business intelligence
  • Includes 100 GB of workgroup storage and 15 GB of video

Wrike for Marketers

This is a version of Wrike that is fine-tuned for marketing workgroups. You get everything in the Business Plan plus many integrations, including Adobe Cloud. The Wrike Marketing Plan has an extension for Adobe Creative Cloud as well as select Wrike-built add-ons.

Wrike Add-ons and Packages

Wrike has many add-ons to add value to its platform. They are as follows:

  • Analyze — Advanced analytics and business intelligence.
  • Integrate — Cloud integration and automation to 400+ apps.
  • Lock — Key level encryption and auditing support.
  • Proof — Digital workflow and approval.
  • Publish — Integration with DAM asset management systems.
  • Resource — Resource and staff management.
  • Sync — Sync and collaborate with GitHub and Jira users.

Wrike is priced per user, and you have to purchase in blocks, so the per-user cost can vary. There is a free level for up to 5 users, which gives small workgroups a great tool to get started with project management. All of the plans also have a free 14 day evaluation trial period.

Up to 5 users – Free
  • Professional Plan: 5 – 15 users: $10/user/month
  • Business Plan: 5 – 100 users: $25/user/month
  • Enterprise Plan: Custom
Add-ons and Packages
  • Marketers Package: 5+ users: $35/user/month
  • Wrike Add-Ons: Most are $15/user/month
  • Sync: Free on most plans


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User Experience

wrike user experience 1

Now we come to the most important part of this Wrike Review, which is user experience.

Wrike has a clean and modern user interface. You can customize it in whatever way you like. You can share your dashboard among team members and add widgets for additional views, alerts, and functionality.

The workspace has a set of tabs across the top with access to your project independent workspace tools like calendar, inbox, reports, streams, etc. There is an activity feed where you can give feedback to other team members on any task, but there is no live chat or Zoom-like video calling.

The basic project layout is an easy to navigate set of windows that are hierarchical:

  • Project List — The starting point is a list of all of the projects you are working on or managing.
  • Tasks — When a project is selected, a list of tasks appears for that project.
  • Task Details — When a task is selected, the task detail is presented.
wrike user experience 2

You can view tasks with different layouts.

The task layouts include:

  • List — The list view lets you see active tasks, folders, and subfolders. There are many sorting options, including status, modification date, creation date, and importance.
  • Analytics — This gives you your task-related info in a visual infographic format.
  • Board — The board view is organized in columns. Project, folder, or space tasks are in subfolders.
  • Table — The table view shows your folders and tasks in a spreadsheet layout with column sorting and width adjustments.
  • Gantt — You can see your tasks in dynamic Gantt charts.

Wrike Components

The building blocks of Wrike include Tasks, Folders, Projects, and Spaces.

Tasks

Tasks are an important building block of any project management product. With Wrike, you can perform a number of task-related functions:

  • Create new tasks
  • Assign tasks
  • Schedule tasks
  • Follow or unfollow a task
  • Create tags for tasks

Tasks can also have dependencies, such as:

  • Finish to Start — Task A must be finished to start task B.
  • Start to Start — Task A must start before task B can start.
  • Finish to Finish — Task A must finish before task B.
  • Start to Finish — Task A must start before task B can finish.

Folders

Folders are the organizational structure used to collect group related tasks. You can add tags to tasks and see them in multiple folders.

Projects

Projects act like folders but can have attributes. This helps with reporting and tracking. These attributes include status, owner, start and completion dates.

Spaces

wrike spaces

Spaces organize folders and projects. You can create public and private spaces.

Wrike Pros and Cons

This Wrike review would be incomplete without discussing its pros and cons.

Pros

  • Minimal training, very intuitive.
  • Tightly integrated platform.
  • Customizable dashboards.
  • Document editor in the cloud app.
  • Quick and easy setup.
  • Simple and productive UX.
  • Robust feature set.
  • Many integrations.
  • Many task views.

Cons

  • On the expensive side for some workgroups.
  • Time-tracking lacks integration with invoicing for professional services groups.
  • No integrated live chat.

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Wrike Alternatives

Wrike is in a crowded field with many project management and collaboration competitors. At the low end, from a pricing standpoint, you have Zoho Projects. It is a competent tool with a slightly lower price point than Wrike. If your needs are more focused on the workload management functions, take a look at LiquidPlanner, which has some robust features in that category.

For head to head competitors, we have Asana and Jira. Let’s take a closer look at these tools and compare them to Wrike.

However, to compare Wrike to other collaboration and project management tools, it is important to understand Wrike’s ideal customer.

Wrike is designed to be agile and quick to deploy. It has a long list of features but has always kept this rapid deployment and elegance in mind. The primary focus is on:

  • Task management
  • Assignments
  • Workflow
  • Reviews and approvals
  • Collaboration

Wrike is not the cheapest solution, though they are very competitively priced given the feature set. The integration of collaboration and project management is its most vital characteristic. Wrike is best for established workgroups and teams looking to improve their efficiency.

Wrike vs. Asana

Two engineering managers at Facebook founded Asana after facing difficulties in managing projects. They were frustrated to see wasted time with email, meetings, and non-standard repetitive tasks.

The wheel was being reinvented every month. So they came up with a solution to solve the issue.

Asana’s pricing is slightly higher than the Wrike. They do have a free 15 user plan with limited functionality. There are two additional plans: Asana Premium is $14/mo, and Asana Business is $30/mo.

The key features of Asana include:

  • Automation rules
  • Forms for work intake
  • Project, work, and task management
  • Image proofing and commenting
  • Flexible user views
Asana Pros
  • Kanban boards
  • Mobile app
  • Workload monitoring features
  • Multiple task management options
  • Simple user interface
Asana Cons
  • No budgeting capabilities
  • No invoicing features
  • Few reporting capabilities
  • No desktop application

Wrike vs. Jira

Jira was originally designed to be a ticket/issue tracking system for software developers and support teams. Over time the product matured and became a full-fledged project management tool.

The key features of Jira include:

  • Task tracking and management
  • Issue tracking
  • Time tracking
  • Robust reporting
  • Low entry price point
  • Free for up to 10 users

If your primary requirement is issue and task tracking, Jira may be a good option for you, particularly if you have a small workgroup. The free option has many of the features of the Standard plan, which is $7 per user. Jira is probably best used by engineering and software development groups.

Jira Pros
  • A simple and clean user interface
  • Scrum boards
  • Powerful workflow capabilities
  • Customizable user experience
  • Automation
Jira Cons
  • Pricing after the free plan can get expensive
  • No financial management
  • No shared dashboards or user dashboard customizations

Wrike Support, Training and Community

Wrike offers impressive support and training to help you out. Along with the video tutorials, you will get access to an interactive training modules and monthly webinars by Wrike. You can also participate in the community forum to get answers to common questions.

Support

Support is directly available via a ticketing system, as well as their chat communication channel.

You can also find answers and help from your fellow users on the Wrike community boards.

Community

In the Community area, users can ask questions, make suggestions, and interact with the Wrike support team.

There is also an annual Wrike User Conference.

Training

Wrike makes a big commitment to knowledge transfer. Some of the areas below require a Wrike account.

  • Wrike Beginners Tutorial —  There is a great getting started guide available to both Wrike customers and prospects.
  • Certification — For those looking for becoming a certified Wrike project manager, there are two certification levels. The Bronze certification covers all of the core Wrike tasks, and the Silver is for intermediate project managers.
  • Wrike Webinars  —  There are ongoing webinars weekly. These are perfect for people who prefer to see a visual explanation vs. reading a manual.
  • Wrike Videos —  There are scores of videos available on almost all aspects of Wrike.
  • Wrike Best Practices —   Wrike has several best practices and cheat sheets available.

Wrike User Testimonials

Over 91% of reviewers at Trustpilot viewed Wrike as Great or Excellent.

Representative feedback includes:

We recently deployed Wrike for the communications and marketing team of my mid-sized organization. In addition to easing the project-management burden and preventing any tasks from getting lost or overlooked, it has had the added benefit of allowing us to create a baseline for project capacity ….

I use Wrike daily for more than five years.

Wrike is a very useful tool for managing projects and tasks which make your work easier and more effective, and it helps the department in our company to keep organized …“

This really sums up Wrike’s strengths. It excels at both collaboration and project management.

This really sums up Wrike’s strengths. It excels at both collaboration and project management.

Conclusion of Wrike Review: Is Wrike a Good Fit for You?

Wrike excels at many things. If you need to deploy a combination of collaboration and project management tools rapidly, it is the right choice. The environment is easy to adopt and requires very little setup time or training.

The omission of integrated chat and time-tracking and billing capability may mean Wrike is not your best fit. But for most, it meets all requirements. To utilize this project management software fully, I recommend you subscribe to the Business Plan.

If you are looking to improve your group’s efficiency and have more productive workers, Wrike is worth looking at.

I hope this Wrike review was useful to you. Please share your thoughts on this platform through the comments section.

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  • Wrike may be good but I use Restyaboard to keep track of my tasks and projects. It’s a total game-changer because it is easier to understand and has more features in the free version.

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